DHS Exchange is a Dubai-based crypto exchange built on three values: Direct, Honest, Safe. We provide a secure and compliant platform for spot trading of digital assets under the oversight of VARA.

Yes. DHS Exchange operates under the Dubai Virtual Assets Regulatory Authority (VARA). Our license number will be published on the Public Disclosures page once formally issued.

DHS focuses on three core principles: Direct access, Honest pricing (no hidden fees), and Safe custody of client assets through our partnership with Hextrust.

Click Sign Up on the homepage, enter your details, and complete the KYC verification process.

VARA requires identity verification to prevent money laundering and ensure compliance. This keeps the platform safe for all users.

Typically: Government-issued ID (passport, Emirates ID, or driver's license) and Proof of address (utility bill, bank statement, tenancy contract)

Most accounts are verified within 24 hours, provided documents are clear and valid.

Yes. DHS supports AED deposits through regulated banking partners. You can also deposit crypto directly.

Go to your Wallet, select Withdraw, choose the crypto, and follow the instructions. Withdrawal fees are published on our Fees & Charges page.

AED withdrawals carry a flat fee, and crypto withdrawals require only blockchain network fees. See the Fees & Charges page for full details.

DHS Exchange currently offers spot trading only. Futures, derivatives, staking, and lending are not currently available under VARA rules.

DHS Exchange provides access to major assets such as BTC, ETH, and USDT, with liquidity sourced from institutional partners.

On the Trading Page, choose your pair, select order type (market, limit, stop-limit), enter the amount, and click Buy or Sell.

Yes, the minimum varies by asset. Details are shown on the order form before you confirm.

DHS partners with Hextrust, a licensed digital asset custodian. The majority of client assets are held in cold wallets with multi-signature authorization.

Yes, DHS is working with partners to establish custodial insurance coverage. Details will be published on the Custody & Safeguarding page.

We comply with UAE's Data Protection Law (DPL). Data is encrypted, stored securely, and only accessed on a strict need-to-know basis.

Submit via the Contact Us page or email support. Complaints are acknowledged within 2 business days and resolved within 15 business days.

Yes. If unresolved internally, clients may escalate to the Dubai Virtual Assets Regulatory Authority (VARA).

All legal and compliance policies (Risk Disclosure, Privacy, AML/CTF, etc.) are reviewed annually or when regulations change. Updates are announced on the Public Disclosures page.