Personal Identification Information:

• Full Name: First and last name
• Date of Birth: To ensure you meet age-related requirements
• Nationality: For KYC (Know Your Customer) and regulatory compliance
• Contact Information: Email address, phone number, physical address

Financial Information:

• Bank Details: Including bank account numbers and payment methods
• Payment Information: Credit card details, payment history, and virtual asset wallet addresses
• Transaction History: Details of virtual asset purchases, sales, transfers, and exchanges

Identity Verification Information (for KYC/AML compliance):

• Government-Issued IDs: Passport, national ID card, or driving license
• Proof of Address: Utility bills, bank statements, or official documents
• Biometric Data: If required for identity verification (e.g., facial recognition, fingerprints)

Device and Usage Data:

• IP Address: To detect and prevent fraud, and to improve security
• Browser and Device Information: Including device type, operating system, and web browser
• Cookies and Tracking Data: For analytics, user experience improvement, and personalization

A. To Provide Our Services:

• Facilitate your access to and use of our platform
• Process transactions involving virtual assets and related activities (purchases, transfers, exchanges)
• Provide account management and customer support

B. To Comply with Legal and Regulatory Requirements:

• Know Your Customer (KYC): Collect and verify your identity to prevent fraud and comply with AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) obligations as per FATF and VARA regulations.
• AML & CTF Compliance: Monitor transactions for signs of suspicious activity and report any unusual or potentially illicit activities to the appropriate regulatory bodies, as required by UAE law and FATF guidelines.
• Transaction Monitoring: Conduct ongoing surveillance of your financial activity to detect and prevent money laundering or terrorist financing.
• Regulatory Reporting: Share your data with regulatory authorities if required by law or under legal processes such as subpoenas or court orders.

C. To Improve Security:

• Enhance the security of your account by identifying and mitigating potential threats or breaches
• Use encryption to protect sensitive personal and financial data
• Implement fraud detection systems

D. To Communicate with You:

• Send you essential notifications (e.g., transaction confirmations, account activity, system updates)
• Provide updates about our services, promotions, or news, only if you have opted in for marketing communications

A. Service Providers:

We may engage third-party service providers to support various aspects of our business operations, including but not limited to payment processing, customer support, fraud prevention, and identity verification. These service providers may be granted access to your personal information strictly on a need-to-know basis and solely for the purpose of performing their designated functions on our behalf, in accordance with applicable data protection laws and contractual safeguards.

B. Regulatory Authorities and Law Enforcement:

We may disclose your information to UAE regulatory bodies, including VARA, the UAE Central Bank, or other governmental agencies, if required by law or to comply with legal obligations such as AML/CTF regulations. This may also include disclosures to law enforcement agencies if requested under applicable legal processes.

C. Business Transactions:

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure that any acquiring or successor entity complies with the terms of this Privacy Policy and applicable data protection laws.

D. Other Legal Compliance:

We may disclose your personal data in cases where it is necessary to protect our legal rights, defend against legal claims, or fulfill our obligations under applicable laws or regulations.